This resource is a Powerpoint Presentation that can be used to train people on how to write emails effectively. I have used this on a leadership course and it was well received. There are some time saving gems in here that can be easily implemented into your work day. There are also tasks that can be completed in pairs or groups. Lots of areas for discussion. Also a good opportunity for businesses to think about and discuss best practice for their own organisation. The average office worker receives around 80 emails each day. With that volume of mail, individual messages can easily get overlooked. Follow these simple rules to get your emails noticed and acted upon: Don't over communicate by email. Make good use of subject lines. Keep messages clear and brief. Be polite. Check your tone. Proofread. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources

This is a 20 slide powerpoint presentation that tackles the subject of Workplace Diversity. Our workplaces are made up of many different races, cultures and languages. This often creates communication problems that slow down production, cause misunderstandings and generally can create a divided workforce if issues are not addressed. There is an editable ppt file and a pdf. This powerpoint is for Supervisors and Managers that work in such an environment. It contains practical advice for dealing with language issues in particular. Topics covered: Definition Manager’s responsibilities The employee’s perspective Use clear english Other ways to bridge the gap Assess understanding

This resource contains 3 templates. One for responding to a job vacancy and two CV templates. The two CV templates are for you to fill out with your own information. The structure and format have been provided, all you have to do is input the relevant details. The cover letter is proven and tested. All that use it have got the interview. Remember, when applying for a job, ensure that you customise the letter to suit the advertisement / job description.

Shortcut keys for Google docs to make your life easier. Provided in a Word document for editing and a PDF file. Use as handouts for students / learners to increase their efficiency when using Google to create documents. Shortcuts for following: Common Commands Text formatting Paragraph formatting Images and drawings Comments and footnotes Menus Text selection with keyboard Text selection with mouse Moving around your Document Table navigation Other tools and navigation

Kahoot is an extremely popular web based learning tool that students absolutely love. And it is free to use! The resource contains a PowerPoint Presentation and a PDF file. This lesson contains step by step graphic instructions on the following topics: Sign up and log on to Kahoot Find and explore other Kahoots Duplicate an existing Kahoot on a topic of interest. Edit an existing Kahoot and make it your own. Publish your Kahoot Play your Kahoot ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources

This is a collection of 9 Lessson Plan Templates and 9 Examples of Lesson plans that I have used for ESL and workplace / vocational training. New teachers or existing teachers that are looking to review their lesson plans will find this useful. They are for both workplace and classroom use. The files are word documents that are fully editable so that you can use them or modify to suit your needs.

Zoom is a platform to interact online. Use it for video conferencing, online meetings, webinars, chat, teaching, training, distance learning, family meetings and general collaboration. If you’ve been thrown in the deep end with digital learning, then this resource is what you need. This guide provides step by step instructions with lots of pictures to make it easy to understand. This will give you the confidence to participate in and run (host) effective online classrooms and meetings. The topics covered are below: Introduction to Zoom Signing up to Zoom Join a Meeting via Email Join a Meeting using a Unique Code Host a Meeting and invite participants Schedule a Meeting using the desktop Meeting Controls Class Waiting Room – Setting Up Class Waiting Room – Accept into Meeting Add a Virtual Background Lock Meeting Use the Whiteboard Share Screens Breakout Rooms Record your Meeting Assigning another person as Host Zoom Shortcut Keys Classroom Etiquette / Tips Business Etiquette / Tips Copyright | Terms of Use

This resource covers Tabs, Tables, Quick Parts, Graphics, Drawing tools, Short cut keys and practice exercises. It is set out in an easy to follow format and in a Word document so that it can be easily edited if necessary to accommodate version changes. I have used this as a basis for group training for a wide range of audiences and they have really appreciated the productivity skills contained within the training manual.

This training manual lists all the steps required to create, edit and delete headers and footers in Microsoft Word. It is set out step by step with lots of graphics to make it easy to follow. Essential skills if you are working with documents that are over 2 pages long. I have included both a Word and pdf document for editing and printing as required.

This training manual covers Mail Merge, Styles, Headers and Footers, automated Table of Contents, Page Numbers and Indexes. Great for managing those long documents and reports. The word file is editable and exercise files are also provided. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources

These forms cover Microsoft Word, Excel, Powerpoint, and Outlook as well as a basic users form. When planning computer training it is essential to have an idea of the skill level of participants. You can hand out or email these forms to learners before or during a session. They simply fill them out and return them. You can then use the information to split up groups into appropriate skill levels or just for general content planning for the session. I have also included a Feedback form that can be used to hand out after the session. They are in Word format so that you can easily remove or add any of the skills. I have used these for corporate groups and community groups successfully.

This resource is presented as a PowerPoint with full notes on each slide. It has been created as a training resource for teachers. It also includes practical exercises and activities that showcase how to use the apps for educational purposes. It is very graphic and covers the following apps that are suitable for primary and below level: Pic Collage (makes collages out of photos and pictures) Book Creator (create stories) iBooks – viewing books Puppet Pals (animation / recording) Popplet (mind mapping) Showme (Interactive Whiteboard) Most apps are easy to use. It’s Using apps effectively and with purpose that is the crucial step.

This resource is a step by step training manual with screen shots and exercises for learners to complete. Attached are exercises to complete. There is also a short cut keys summary at the back of the manual that is really handy to print out and keep by the computer for easy reference.

This resource can be used to present a project that a class or team has been working on in a logical manner. It contains two different powerpoint designs that they can choose from. There are 10 slides within the presentation. Students / Learners simply type in their own information by over typing what is on the slide. They then insert relevant data and graphics. This assists with formatting and presenting ideas in a logical way. I use it in the workplace training sector when teams have been working on an issue and have formulated goals and completed tasks to achieve an outcome. Once they have completed their project, they present it to their managers using the templates included.

This resource tackles the delicate subject of Workplace Bullying. Studies show that it is alive and well and is often swept under the carpet. This presentation is an interactive lesson that gives strategies for coping with Bullying in the workplace from an Employee and Management perspective. The resource contains a professionally designed PP, Teachers notes, and worksheets for learners. Within the PP are links to videos that form part of the lesson. Files are provided in pdf, powerpoint and word formatting allowing editing if required to suit your audience. Topics are as follows: - Definition of Workplace Bully - Recognising the four types of Bullies - 5 key facts about Bullying - What is not Bullying - What to do if you are Bullied - The responsibilities of Management - Three Task Challenges - Scenarios

This 16 page resource looks at different forms of communication and their application in the workforce. It is an interactive lesson that looks at passive, aggressive, assertive and indirect behaviours. There is opportunity for pair work and group work activities and discussion that explores the best way to handle situations. Two workbooks are provided. One for students to work through either paper based or digitally on Word, and a Teacher workbook that contains answers. I have used this with small groups of learners and it has been very well received. The session concludes with students carrying out roleplay activities.